Refund policy

Sunday Dwelling Return & Refund Policy  

📦 1. Return Eligibility  

You may request a return within 7 days of delivery. To be eligible, items must be:

  • Unused and undamaged.

  • In their original packaging.

  • Returned with all included accessories.

Items that have been used or damaged due to improper use are not eligible for return or refund.

🔍 2. Defective or Incorrect Items  

If you receive a defective or incorrect item, please email 邮箱 within 48 hours of delivery.

Include your order number, a description of the issue, and clear photos or videos.

Once we have reviewed and verified the issue, we will arrange an appropriate replacement, refund, or return.

📝 3. How to Request a Return  

  1. Contact us: Email 邮箱 with your order number and reason for the return.

  2. Wait for approval: Our support team will provide return instructions and the designated warehouse address.

  3. Ship your return: Package the item securely, include all accessories, and provide us with the return tracking number.

Please obtain approval before sending any items back. Returns sent without prior approval may be refused or delayed.

🚚 4. Return Shipping Costs  

Customers are responsible for return shipping costs.

💳 5. Inspection & Refund Processing  

Once we receive and inspect your returned item, we will process any approved refund within 3–7 business days.

Refunds will be issued to your original payment method. After processing, please allow an additional 2–5 business days for the refund to appear in your account.

✉️ 6. Contact Us  

For return or refund assistance, please email:

service@sundaydwelling.com