Shipping policy

🚚 Shipping Policy

We offer free domestic shipping from our U.S. warehouses. Below you’ll find details about processing, delivery, and shipment assistance.

📍 Where We Ship

We currently ship within the United States. Orders are fulfilled from the nearest U.S. warehouse with available inventory.

Because orders ship domestically, no customs duties or import fees are charged upon delivery.

🎁 Shipping Costs

Shipping is free on all orders. No minimum purchase is required.

📦 Order Processing

Please allow up to 2 business days for us to prepare and dispatch your order.

Orders are not processed or shipped on weekends or public holidays. Processing time is separate from delivery time.

🗓️ Delivery Estimates

Estimated delivery is 3–7 business days after dispatch.

Delivery dates are estimates, not guarantees. Carrier disruptions, weather, public holidays, or other unexpected circumstances may affect arrival times.

🏠 Shipping Address

Please check that your shipping address is complete and accurate before placing an order.

If you notice an error, email us as soon as possible. We’ll try to update the address before dispatch, but changes cannot be guaranteed once your order has been processed or shipped.

💬 Delayed or Missing Deliveries

If your order is overdue, tracking has stopped updating, or the package is marked as delivered but cannot be found, please contact us with your order number.

For packages marked as delivered, please also check around your delivery location and with household members or building reception. We’ll help investigate with the carrier and explain the available next steps.

✉️ Contact Us

For shipping assistance, email service@sundaydwelling.com.

We aim to respond within 1–2 business days, excluding weekends and public holidays.